LEGAL REFERENCE

How bebasjitu Handles Your Account Data

This is the bebasjitu privacy policy — a plain read of what we collect when you open an account, why we hold it, and how long it stays...

Policy v3.2Indonesia scopeDANA · OVO readyQRIS contextPlain-English
bebasjitu How bebasjitu Handles Your Account Data

Policy Posture and Jurisdiction Notes

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Contact Paths

Reach our privacy desk through any of the channels below. We answer data-subject requests inside seven working days.

Privacy Email Write to our data-protection mailbox for access requests...
Live Chat Open the chat bubble in the lobby and...
In-Account Panel Sign in and head to the privacy tab...
PLATFORM TRUST SIGNALS

How We Review This Policy

Editorial trust signals behind the document you're reading right now.

Quarterly Review

Our compliance team re-reads this policy every quarter against current Indonesian data rules. Changes are version-stamped at the top of...

Named Owner

A single data-protection lead signs off every revision, not an anonymous committee. That means one accountable contact for any complaint...

Plain Language

We rewrite legal phrasing into sentences you can scan in one pass. If a clause needs jargon, we add a...

Change Log

Every edit, however small, is logged with a date and short note. You can request the full change history through...

Cross-Check

External counsel reviews the policy yearly against Indonesia's PDP framework and supported-region statutes. Their notes feed back into the quarterly...

Reader Feedback

Confusing clauses get flagged through chat and we revise them. Several lines in this document exist because account holders asked...

SIDE BY SIDE

Consistency With Our Other Legal Pages

How this privacy policy lines up against the sibling legal documents on bebasjitu.

01

Terms of Service

Terms cover the contract between you and us; this policy covers data only. The two cross-reference each other but never contradict on retention windows or consent.

02

Cookie Notice

Cookies are summarised here and detailed in the cookie notice. Consent state is shared between both surfaces so toggling once updates the entire account.

03

AML Statement

AML checks may pull extra identity data; that collection is flagged in this policy and expanded in the AML statement with the exact fields involved.

04

KYC Policy

KYC document handling sits in its own page but mirrors the retention language used here, so timing rules read identically across both documents.

05

Complaints Procedure

Privacy complaints route through the same intake form as other disputes, with a dedicated reviewer tagged so data matters do not sit in a general queue.

06

Marketing Consent

Opt-in language on the sign-up form matches the wording in this policy word-for-word, so there's no gap between what you tick and what we promise.

07

Account Closure

Closure triggers the deletion path described in section four here, with the same seven-day acknowledgement window quoted in the closure help article.

What This Policy Page Shows You

The visible elements that shape this privacy page, so you can find what you need without scrolling the whole document.

Version Stamp

Top-of-page date tells you when the policy was last touched. If the stamp has not moved since your last visit, nothing material has changed in the wording you already read.

Section Anchors

Each clause has its own anchor link so you can share a specific paragraph with a friend or our chat team without quoting the entire document back at them.

Plain Summary

Every major section opens with a one-line summary in bold. If you only have a minute, those summaries give you the gist before the detailed clause underneath.

Inline Definitions

Terms like processor, controller and retention are defined the first time they appear, so you never have to jump to a glossary mid-sentence to follow the clause.

Contact Block

A persistent contact card sits at the bottom of the page with the privacy mailbox and chat link, so the next step is always one tap away.

Download Copy

A small button near the version stamp lets you save a PDF snapshot of the current text for your own records before any future revision lands.

Privacy Policy — Common Questions

We take your name, date of birth, contact details and a chosen handle. Identity documents are requested only when KYC thresholds trigger, and that step is flagged separately inside your account panel before any upload happens.

Active account data stays while your account is open. After closure we hold transactional records for the period Indonesian financial-reporting rules require, then purge. Marketing preferences are deleted within thirty days of your request.

Yes. Use the download-my-data button inside the privacy tab of account settings. We package your profile, session history and transaction references into a single file delivered to your registered email inside seven working days.

DANA, OVO, GoPay and QRIS processors see only the fields needed to settle a transfer — amount, reference and your wallet identifier. Lobby activity, slot sessions and sportsbook selections are never passed to any payment partner.

Open account settings, head to the privacy tab and toggle marketing contact off. The change applies immediately across email and chat channels. You can re-enable it any time without affecting other parts of your account.

We update the version stamp at the top and email account holders when changes are material. Minor wording fixes are logged in the change history but do not trigger a notification, so the stamp remains your quickest signal.

Write to the privacy mailbox or open chat and ask for the privacy queue. A named reviewer acknowledges inside seven working days and works the case until resolution, with escalation to our data-protection lead where needed.